Privacy Policy
1. Who we are
Elevate Home Buyer is a Tampa Bay-based home-buying company operating in Hillsborough, Pinellas, Pasco, Manatee, and Sarasota counties. For privacy questions, reach us at privacy@elevatehomebuyer.com or by phone at (813) 213-3578.
2. What we collect
When you submit our address-offer form or call us, we collect:
- Identifiers: name, phone number, email address, property address.
- Property details: property type, condition, listing status, ownership tenure, reason for selling, timeline.
- Technical data: IP address, browser type, device, pages viewed, referring URL.
- Marketing attribution: UTM parameters (source, medium, campaign), Google Click ID (gclid), Facebook Click ID (fbclid), Microsoft Click ID (msclkid), and similar identifiers passed in the URL when you arrive on our site.
3. Cookies & similar tech
We use a small number of first-party cookies, all of them functional or analytics:
elv_attr— stores marketing attribution (UTM, click IDs) for up to 90 days so we can credit the right campaign when you submit a form.elv_consent— records your cookie-consent choice for one year so we don't show you the banner repeatedly.
We may also use Google Analytics, Google Ads conversion tracking, and Meta (Facebook) Pixel to measure ad effectiveness. You can opt out of personalized advertising at youradchoices.com.
4. How we use your data
- To prepare and present a cash offer on your property.
- To follow up by phone, text, or email about your inquiry.
- To improve our website, ads, and offer process.
- To comply with legal obligations (tax, recordkeeping, anti-fraud).
5. Communications consent
By submitting the form or providing your phone number, you agree that Elevate Home Buyer (and our service providers) may contact you by phone, SMS, or email about your inquiry — including using automated dialing technology. Standard message and data rates may apply. Reply STOP to opt out of SMS at any time. Consent is not a condition of any sale; you can also reach us by calling (813) 213-3578.
6. How we share data
We do not sell your personal information. We share it only with:
- Our team and contractors (acquisitions, dispositions, transaction coordination, title companies) who need it to evaluate your property and close the sale.
- Service providers we use to run the business (CRM, phone system, email, analytics, ad platforms).
- Legal/regulatory bodies when required by law.
7. Your rights
You can email privacy@elevatehomebuyer.com to:
- Get a copy of the data we have on you.
- Ask us to correct or delete it.
- Opt out of marketing emails or texts.
- Withdraw cookie consent (we'll honor essential cookies only).
If you're a California resident, you have additional rights under the CCPA/CPRA. Florida residents have rights under Florida's Digital Bill of Rights. We honor both.
8. How long we keep it
We keep inquiry records for up to 7 years for tax and recordkeeping. If your property doesn't fit and we don't transact, we'll delete identifying details on request after 90 days.
9. Security
We use encrypted connections (HTTPS) and reputable cloud providers. No system is bulletproof, but we treat your information the way we'd want our own treated.
10. Changes to this policy
We'll update the date at the top whenever we change anything material. If the change affects how we use your existing data, we'll email you when we have your address on file.
11. Questions
Email privacy@elevatehomebuyer.com or call (813) 213-3578.